Case Management Training Programmes
The Institute of Health Risk
Managers (IHRM) offers a four-day programme targeted towards case managers working
in the Road Accident Fund, Workmen’s Compensation, medical scheme/managed care
industry and public and private hospitals.
Case managers are recognised experts and vital
participants in the care coordination team who empower people to understand and
access quality, efficient cost-effective health care.
On successful completion of this
programme the attendees will have an understanding of the knowledge and skills
needed to perform the duties and functions of a clinical case manager, and an
in-depth understanding of the practice of case management within various
settings.
Short Course – four-day training programme
Contact us to schedule training on Email: info@ihrm.co.za or Tel: 011 726 7482
Delegates: Minimum 8 per class
Certificate of attendance on attendance to the facilitation days and completion of an online assessment
Short Course Training Programme
Day One
- Health
Risk Management (Managed Care)
§ Principles
§ Components
§ Health
risk management programmes
o Medical
scheme benefit design
o Pre-authorisation
o Disease
management
o Pharmaceutical
benefit management
o Protocols
and formularies
Day Two
·
Case Management
§
History and definition of case management
§
The case management process
§
Case management standards
§
Transition and discharge planning
o
Health risk assessment
o
Functional status assessment
Day Three
·
Case manager competencies
·
Leadership and communication skills
§
Negotiation Skills
§
Conflict management
§
Motivational interviewing
·
Ethico-legal considerations
Day Four
·
Case study to apply the case
management process.
·
Report writing
·
Care co-ordination
SAQA Statement
of Results
You can choose to attend an additional two-day
training programme to obtain a Case Management skills Programme Statement of
Results
Modules covered
|
|
SAQA Unit standard title |
Credits |
|
242565 |
Manage costs
in a specific case with due regard for quality (The case
management standards and practise are included here) |
2 |
|
242615 |
Demonstrate
knowledge and understanding of the financial consequences of a large claim to
a client |
3 |
|
230078 |
Apply the principles
of ethics to a business environment |
10 |
|
242614 |
Adapt and
verbally communicate financial information to a range of audiences |
2 |
You will be required to complete an assignment
and write an exam.
Cost
An additional R3 000.00 Vat exclusive per
delegate
July 2021
Case managers are recognised experts and vital participants in the care coordination team. They empower people to understand and access quality, efficient, cost-effective health care.
Case management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual’s health needs through communication and utilisation of available resources to promote quality, cost-effective outcomes. The case managers can be the glue of the healthcare system if their services are utilised appropriately, ensuring that the right patient receives the right treatment at the right place, at the right time, by the right provider at the right cost.
Case management can achieve client wellness and autonomy through advocacy, communication, education, identification of service resources and service facilitation. Case management services are best offered in a climate that allows direct communication between the case manager, the patient, and the healthcare team, in order to optimise the outcome for all concerned.
Case management seeks to achieve that the right patient gets the right treatment at the right place at the right time and at the right cost, achieving holistic patient centred care. Case managers generally have sound clinical knowledge. However to be a successful case manager one now needs to use the clinical knowledge, and add knowledge of the funding environment and the theory of case management to ensure that the right principle is applied.
We have facilitated case management training extensively in both the public and private healthcare sectors – for hospitals and funders. The facilitators of this programme have extensive knowledge and experience in both the clinical and funding environment. Our experience has shown that there is a need for a better understanding of the potential benefits that case managers can bring to the patient, healthcare team and the business if their services are utilised optimally.
This programme is supported by learning resources, reference material and on-line assessments.
Email info@ihrm.co.za for further details.